Return Policy

Vitamins Citi Store 23 - 15-Day Return Policy: Your Satisfaction Guaranteed

Thank you for choosing Vitamins Citi Store 23 for your wellness needs. We value your trust and are committed to ensuring your satisfaction with every purchase. To provide you with the best shopping experience, we offer a clear and concise 15-day return policy that allows you to make informed decisions and exchange or return items as needed.

Key Points of Our Return Policy:

1. 15-Day Window:

You have 15 days from the date of purchase to initiate a return or exchange for eligible items. This timeframe gives you the opportunity to evaluate the products and ensure they meet your expectations.

2. Unopened and Unused Items:

To qualify for a return or exchange, items must be in their original, unopened, and unused condition, with all packaging intact. We understand that preferences can change, and we're here to accommodate your needs.

3. Easy Return Process:

Initiating a return or exchange is a straightforward process. Simply contact our dedicated customer service team, and they will guide you through the necessary steps.

4. Refund or Exchange:

Depending on your preference and product availability, we offer the choice of a full refund or an exchange for an alternative product of equal value.

5. Dedicated Customer Support:

Our friendly and knowledgeable customer support team is available to assist you with any questions or concerns you may have regarding the return process.

How to Initiate a Return or Exchange:

1. Contact our customer service team via Support@Vitaminsciti.com
2. Provide your order number and details about the items you wish to return or exchange.
3. Our team will guide you through the required steps and provide a return authorization if applicable.
4. Safely package the items in their original packaging.
5. Ship the package to the address provided by our customer service team.

Once we receive the returned items and conduct a thorough inspection, we'll process your refund or exchange promptly.

Vitamins Citi Store 23 is committed to offering you the best products and service. Our 15-day return policy is designed to ensure your peace of mind and help you make confident choices for your wellness journey. Shop with assurance, knowing that your satisfaction is our priority.tem.